pk665 Privacy Policy – How We Handle Your Personal Data

1. Introduction

pk665 ("we", "us", "our") is committed to protecting the privacy and personal data of all users who access and use the pk665 online casino and sports betting platform ("Platform"). This Privacy Policy applies to all personal data collected through the pk665 website, mobile browser platform, and any related services.

By creating a pk665 account or using our services, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your data as described herein. If you do not agree with this policy, you should not create an account or continue to use the Platform.

This policy should be read alongside the pk665 Terms & Conditions, which govern your use of the Platform. Capitalised terms not defined in this policy have the meaning given to them in the Terms & Conditions.

2. Personal Data We Collect

We collect and process the following categories of personal data in connection with your use of pk665:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health data unless directly relevant to a responsible gaming assessment requested by you.

3. How We Collect Your Data

pk665 collects personal data through the following means:

• Directly from you — when you register an account, complete identity verification (KYC), make a deposit or withdrawal, contact support, or participate in a promotion.
• Automatically — through cookies, session logs, and server-side analytics when you access the Platform. This includes your IP address, device characteristics, and usage behaviour.
• From third-party payment processors — JazzCash, Easypaisa, HBL, and UBL may share transaction confirmation data with us to reconcile deposits and withdrawals in your pk665 account.
• From identity verification providers — we may use third-party KYC/AML service providers to verify identity documents. These providers share verification outcomes with pk665.
• From fraud prevention and security providers — technical data may be cross-referenced with fraud and risk databases to protect pk665 accounts from unauthorised access.

4. Purpose and Legal Basis for Processing

pk665 processes your personal data only where we have a lawful basis to do so. The following table outlines our primary processing purposes:

• Contract performance: Processing your registration, operating your account, handling deposits and withdrawals in PKR, and delivering gaming services you have requested.
• Legal obligation: Conducting identity verification (KYC), anti-money laundering (AML) checks, age verification (18+), and regulatory reporting obligations.
• Legitimate interests: Fraud prevention, security monitoring, improving Platform performance, analytics to understand how players use pk665, and responsible gaming risk monitoring.
• Consent: Sending you optional marketing communications about pk665 promotions, new games, or special events. You may withdraw this consent at any time by updating your account communication preferences.

We do not use your personal data for automated decision-making that produces significant legal effects on you, except in connection with fraud detection and anti-money laundering systems where required by applicable regulation.

5. Data Sharing and Disclosure

pk665 does not sell your personal data to third parties. We may share your data with the following categories of recipients only as necessary:

• Payment processors — JazzCash, Easypaisa, HBL, UBL and other financial service providers to process your PKR deposits and withdrawals.
• Identity verification providers — third-party KYC/AML service providers to verify your identity and comply with regulatory obligations.
• Game and technology suppliers — software providers who supply casino games and betting engines to the pk665 Platform. These providers may receive anonymised session data for technical support purposes.
• Regulatory and law enforcement authorities — where required by applicable law, regulation, court order, or at the lawful request of a government authority.
• Responsible gaming organisations — if you request self-exclusion, your details may be shared with industry self-exclusion schemes to prevent access to the Platform across affiliated sites.

All third parties with whom pk665 shares personal data are bound by contractual data protection obligations consistent with this Privacy Policy.

6. Data Retention

pk665 retains your personal data for as long as your account is active and for a reasonable period thereafter, in accordance with the following principles:

• Account and identity data is retained for the period of your account relationship with pk665 plus a minimum of five (5) years following account closure, to satisfy anti-money laundering and regulatory record-keeping obligations.
• Financial transaction data (deposit and withdrawal records) is retained for a minimum of five (5) years from the date of each transaction.
• Gaming and betting history is retained for three (3) years from the date of each session for operational and dispute resolution purposes.
• Support communications are retained for two (2) years from the date of the interaction.
• Technical and usage data is retained in anonymised or aggregated form for up to twelve (12) months.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised unless a longer retention period is required by law.

7. Cookies and Tracking Technologies

pk665 uses cookies and similar tracking technologies to operate the Platform, maintain your logged-in session, and improve the user experience. The categories of cookies we use include:

• Essential cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in to your pk665 account. You cannot opt out of essential cookies while using the Platform.
• Functional cookies: Used to remember your preferences such as language and display settings.
• Analytics cookies: Used to understand how players navigate and use pk665 so we can improve the Platform. Data collected through analytics cookies is aggregated and does not identify you personally.
• Security cookies: Used to detect and prevent fraudulent activity and unauthorised access attempts on your pk665 account.

You can manage non-essential cookies through your browser settings. Note that disabling cookies may affect the functionality of certain Platform features.

8. Data Security

pk665 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS (Transport Layer Security) protocols.
• Encryption of sensitive data at rest, including financial and identity data.
• Access controls ensuring that personal data is accessible only to pk665 staff and authorised processors who require it for their specific function.
• Regular security assessments and penetration testing of Platform infrastructure.
• Two-step account verification available to all pk665 players to protect against unauthorised account access.

No method of electronic transmission or storage is 100% secure. While pk665 takes all reasonable steps to protect your data, we cannot guarantee absolute security. In the event of a data breach that poses a risk to your rights, pk665 will notify affected players in accordance with applicable notification obligations.

9. Your Rights

Subject to applicable law, you have the following rights regarding your personal data held by pk665:

• Right of access: You may request a copy of the personal data pk665 holds about you.
• Right of rectification: You may request correction of inaccurate or incomplete personal data.
• Right of erasure: You may request deletion of your personal data, subject to our legal retention obligations.
• Right to restrict processing: You may request that we limit the processing of your data in certain circumstances.
• Right to object: You may object to processing based on legitimate interests, including profiling.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact pk665 support through the live chat or account dashboard ticket system. We will respond to verified requests within thirty (30) days. Some requests may be subject to identity verification before processing.

10. Minors and Under-18 Protection

If pk665 becomes aware that personal data has been collected from a person under 18, we will immediately close the associated account, void any transactions, and delete the personal data of the minor in question. If you believe a minor may have registered on pk665, please notify us immediately through the support team. We take underage access extremely seriously and conduct age verification as part of our KYC process.

11. Changes to This Privacy Policy

pk665 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or Platform functionality. When material changes are made, we will notify you via the Platform or to your registered contact details. The date of the most recent revision is displayed at the top of this page.

Your continued use of pk665 following notification of a revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this policy periodically.

12. Contact Us About Privacy

If you have questions about this Privacy Policy, wish to exercise your data rights, or want to raise a privacy concern, please contact the pk665 privacy team through any of the following channels:

• 24/7 live chat available directly on the pk665 Platform.
• Support ticket system accessible through your pk665 account dashboard.
• Email support — the support address is listed as plain text in the footer of this page.

For responsible gaming-related data requests, including self-exclusion, deposit limit adjustments, and account closure, use the dedicated tools in your account settings or contact support directly. These requests are treated with priority handling.